Get support.

Answers to the common questions, and how to reach us for anything else.

Contact us

Email nessapp.help@gmail.com with questions, bug reports or feedback. Include the email address on your Ness account if your question is about it, and what device you are using if something is not working.

Ness is built and run by Neal Abraham and Ebby Thaliath Bejoy — two people, not a company — so replies come when they come, usually within a few days.

Common questions

I forgot my password. On the sign-in page, choose Forgot password? and enter your email. The reset link comes from nessapp.help@gmail.com — check your spam folder if it has not arrived within a few minutes.

My confirmation email never arrived. Check spam first. If it is not there, try signing up again, or email us and we will sort it out.

How do I delete my account? Open your profile and choose Delete account. This permanently removes your account and all of your data.

How do I stop saving meals to Apple Health? Turn it off in your profile, or in iOS Settings › Health › Data Access & Devices › Ness.

What happens to my data? See the privacy policy.